Terms and Conditions
Website owner, the offering, and binding of terms:
This website with URL https://www.napaani.com is owned and operated by Ibertex LLC, doing business as NAPAANI ORGANIC, registered and domiciled in the State of Florida, USA. These Terms set forth the terms and conditions under which you may use our website and services as offered by us. This website offers visitors a full range of organic apparel and garments for babies, children and women. By accessing or using the website of our service, you approve that you have read, understood, and agree to be bound by these Terms.
Who can use your website, what are the requirements to create an account:
In order to use our website and/or receive our services, you must be of the legal age of majority in your jurisdiction, and possess the legal authority, right and freedom to enter into these Terms as a binding agreement. You are not allowed to use this website and/or receive services if doing so is prohibited in your country or under any law or regulation applicable to you.
Key commercial terms offered to customers:
When buying an item at our online store, you agree that:
(i) You are responsible for reading the full item listing before making a commitment to buy it.
(ii) you enter into a legally binding contract to purchase an item when you commit to buy an item and you complete the check-out payment process.
The prices we charge for our products are listed on the website. We reserve the right to change our prices for products displayed at any time, and to correct pricing errors that may inadvertently occur. Additional information about pricing and sales tax is available on the shop and the payments pages.
The fees for the services and any other charges you may incur in connection with the purchase of our products, such as taxes and shipment fees, depend on many things, such as the total price, or the weight of the items and the destination of the shipment, and will be indicated at the time you are placing your order.
Returns and refund policy:
For any undamaged, unused and unstained product, simply return it to our address with its original tags and packaging along with the original purchase receipt (or gift receipt) within 14 days of the date you receive the product, and we will exchange it or offer a refund based upon the original payment method. We will no issue a refund for items which we believe that have been worn or used, which are stained, torn or damaged in any way, or which are returned after 14 days of being received by you. Our decision herein is made at our sole discretion and it is final. Any arbitration or claim dispute therein will have to be brought in front of the Courts of Miami-Dade County, Florida.
What items are returnable? • Full price items within 14 days of receipt of your shipment (Returns must be received by our warehouse within 14 days) • In original condition • Unwashed, Unworn, undamaged and untorn • In the original packaging with original unbroken hang tags.
What items are non-refundable? • Sale items discounted more than 20% off are considered final sale and are not eligible for return or exchange. • International orders are not eligible for return or exchanges.
Are there any charges for return? • A $3.50 per return + $.50 per item restocking fee applies if the entire order is returned. The restocking fee is waived if you keep at least one item in your order. • Original shipping charges is non-refundable • Customers are responsible for return shipping charges except for damaged items or wrong items sent.
Retention of right to change offering:
We may, without prior notice, change the services/products; stop providing the services or products, or any features of the services/products we offer; or create limits for the services. We may permanently or temporarily terminate or suspend access to the services/products without notice and liability for any reason, or for no reason.
Warranties & responsibility for services and products:
When we receive a valid warranty claim for a product purchased from us, we will either repair the relevant defect or replace the product. If we are unable to repair or replace the product within a reasonable time, the customer will be entitled to a full refund upon the prompt return of the product to us. We will pay for shipment of repaired or replaced products to customer and customer will be responsible for return shipment of the product to us.
Ownership of intellectual property, copyrights and logos:
The Service and all materials therein or transferred thereby, including, without limitation, software, images, text, graphics, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music and all Intellectual Property Rights related thereto, are the exclusive property of Ibertex LLC, doing business as NAPAANI ORGANIC. Except as explicitly provided herein, nothing in these Terms shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works thereof.
If you want to offer to your users the ability to upload content (images, audio, text ...) for disclosure on your site, it is important that the issuer of such content certifies that he has all the legal rights and/or necessary licenses over the content and that such content might be public available.
You agree to indemnify and hold NAPAANI ORGANIC harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against them by any third party due to, or arising out of, or in connection with your use of the website or any of the services/products offered on the website.
Limitation of liability:
To the maximum extent permitted by applicable law, in no event shall NAPAANI ORGANIC, be liable for any indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation, damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, the service/products offered in our website.
To the maximum extent permitted by applicable law, NAPAANI ORGANIC assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our service; and (iii) any unauthorized access to or use of our secure servers and/or any and all personal information stored therein.
Third Party links:
Certain content, products and services available via our website may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
Right to change and modify terms:
We reserve the right to modify these terms from time to time at our sole discretion. Therefore, you should review these page periodically. When we change the Terms in a material manner, we will notify you that material changes have been made to the Terms. Your continued use of the Website or our services therein after any such change constitutes your acceptance of the new Terms. If you do not agree to any of these terms or any future version of the Terms, do not use or access (or continue to access) the website or the service offered therein.
Promotional emails and content:
You agree to receive from time to time promotional messages and materials from us, by mail, email or any other contact form you may provide us with (including your phone number for calls or text messages). If you don't want to receive such promotional materials or notices – please just notify us at any time.
Preference of law and dispute resolution:
These Terms, the rights and remedies provided hereunder, and any and all claims and disputes related hereto and/or to the services offered, shall be governed by, construed under and enforced in all respects solely and exclusively in accordance with the internal substantive laws of the United States, Florida, without respect to its conflict of laws principles. Unless otherwise indicated by any prevailing law, you agree to that any dispute arising from your use of our website or the purchase of our products through any channel shall be solved by arbitration. Any and all such claims and disputes shall be brought in, and you hereby consent to them being decided exclusively by competent jurisdiction located in the city of Miami. The application of the United Nations Convention of Contracts for the International Sale of Goods is hereby expressly excluded. By using this website or any of our products' sales services you are waiving the use of a jury trial or a class actions.
Customer support details & contact info:
Users of our website and customers that wish to receive customer support services or to correspond with the website operators please contact:
NAPAANI ORGANIC, 6427 SW 18 Terrace, Miami, Florida 33155, USA
Tel. +1 786.769.0070 | Email: firstname.lastname@example.org
NAPAANI ORGANIC Family User Community:
By registering in our website you become a member of our user community, “NAPAANI ORGANIC Family”.
All users that join our community may have a public profile that could be publicly visible to other site visitors, and that their public activity, such as their posts or comments, could be visible to other visitors of the website.
As a user of the website you can always opt-out and exit our user community, and upon doing so, your user’s profile will not be publicly visible. Naturally, in such event you will not be able to use the community features (e.g. discounts, liking, commenting or writing posts).
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Thanks for being part of our exclusive Family!
The NAPAANI ORGANIC Team